Outbound Contact Centre Telemarketing Specialist - Bali
Join HL Assurance Pte Ltd as an Outbound Contact Centre Telemarketing Specialist in the heart of Bali! This is a unique opportunity to combine your passion for sales and customer engagement with the vibrant lifestyle of Indonesia’s most sought-after destinations.
As a Telemarketing Specialist, you will be the voice of our company, connecting with clients and prospects across Bali’s diverse regions. You’ll handle outbound calls, manage customer inquiries, and drive sales for our insurance products. This role offers a competitive salary of Rp 10,000,000 - Rp 15,000,000 per month, along with opportunities for career growth in a dynamic and customer-focused environment.
HL Assurance Pte Ltd is a trusted name in the insurance industry, providing comprehensive solutions to individuals and businesses. Located in the beautiful island of Bali, our office in Canggu offers a perfect blend of professional work environment and the island’s natural beauty. We are looking for a dedicated and enthusiastic professional to join our team and help us achieve our goals.
📋 Tanggung Jawab Pekerjaan
- Handle outbound telemarketing calls to generate leads and drive sales for our insurance products.
- Manage customer inquiries and provide accurate information about our insurance solutions.
- Achieve daily, weekly, and monthly sales targets through effective communication and negotiation skills.
- Utilize CRM systems like Salesforce or HubSpot to track and manage customer interactions.
- Maintain a high level of customer satisfaction by delivering exceptional service and resolving customer issues promptly.
- Stay updated with industry trends and best practices in telemarketing and customer service.
- Collaborate with the marketing and sales teams to support promotional campaigns and sales initiatives.
- Adhere to company policies and procedures, ensuring compliance with legal and ethical standards.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in telemarketing, sales, or customer service roles, preferably in the insurance industry.
- Proficient in using CRM software such as Salesforce, HubSpot, or similar tools.
- Excellent communication skills in both English and Bahasa Indonesia, with a friendly and professional demeanor.
- Strong negotiation and persuasion skills to drive sales and achieve targets.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- High school diploma or equivalent. A bachelor's degree in business, marketing, or a related field is a plus.
- Familiarity with insurance products and services is a significant advantage.
- Valid SIM card and driving license for travel to various locations in Bali.
🛠️ Keahlian
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